At Central Creches, we are committed to providing a high level of service to all our customers. If you are not satisfied with our service, we want to hear from you. Your feedback helps us improve and maintain our standards.
How to Make a Complaint
- Contact us directly
- Speak directly to the Lisa who managed your booking or placement.
- Confidentiality
- All complaints are treated with the utmost confidence.
- We will log your complaint and keep a written record.
- Investigation and Response
- We aim to resolve all issues within 10 days of your complaint being raised.
- You will receive a written response by email.
Questions?
If you have any queries about this procedure, please do not hesitate to contact Lisa – lisa.jinks@centralcreches.com
We value your feedback and are here to help.